Hello 🌿

We’d like to share an important update regarding our shipping policy and delivery rates.

Over the past months, we’ve seen significant changes in:

• 📈 Australia’s economy and operational costs
• ✈️ Interstate transportation and air freight pricing
• 🚚 Fuel and logistics expenses across WA and Australia

To continue providing reliable service and maintain product quality, we’ve updated our shipping structure.

🚚 What’s Changing

✔ Updated Flat Shipping Rates

We have introduced a clearer, more transparent system based on:

• parcel size (weight)
• delivery location (WA, interstate, international)

This allows us to:
✔ keep pricing fair
✔ avoid unexpected surcharges
✔ continue offering consistent delivery service

🌏 Interstate Shipping Updates

Due to increased transportation costs between states (especially air freight),
you may notice:

• slightly higher rates for NSW, QLD, SA, VIC & TAS
• adjusted pricing for larger parcels (10–15kg)

These changes reflect real carrier costs and help us avoid delays or service disruptions.

🟢 What Stays the Same

✔ Perth Metro Courier — $25 flat rate
✔ WA Free Shipping — on orders over $199
✔ Saturday Russian School Pick-Up options
✔ Our commitment to fast dispatch and careful packing

💛 Why This Matters

Our goal is simple:
👉 keep LanaNova sustainable
👉 continue delivering quality products you love
👉 stay transparent with our pricing

We always aim to balance affordability with reliability — without compromising your experience.

⏰ Reminder

All orders are dispatched within 1–2 business days, and we continue to work hard to ensure timely delivery across Australia.

If you have any questions, feel free to reply to this email — we’re always here to help.

Thank you for your continued support 💛
LanaNova.Store